As you have followed the steps in our setup guide to configure your Viveum Multipay plugin; the next step is making sure that test transactions work. Please do keep in mind that you are required to process a few test transactions first so that Viveum Multipay can see that you can process transactions so that they can allow you to process live ones.
Here’s how you can do it:
From your WooCommerce > Settings > Payments > AG Viveum Multipay Checkout > Manage > set the store status to ‘Test environment’
If you are new to WooCommerce, I would suggest that you take a look at this guide first as this product would be the one that we will be trying to purchase in our test.
Edit your product page and scroll down until you see the Product data section. This section would contain the details of the product from its price to its inventory count etc. As we will be processing a test transaction, we can set a regular price for the product.
You can access this section from the:
Next is to make sure that the Inventory tab > Stock Status is set to In stock.
We don’t want to have taxes/shipping be applied once we checkout, so we need to tick the Virtual checkbox.
If you currently have a live WooCommerce store and don’t want your other customers to see this test product, you can set the product to be hidden. Go to the righthand side of your product page under the Publish section > look for the Category visibility option and click edit.
This would expand, and additional options would appear. Select the hidden radio button and click OK.
Update or publish your changes on your WooCommerce product for the changes to be applied.
Open an incognito / private window to be accessing your site as a non-logged in user (as a buyer).
Visit the product page that you have created on the step above and click the button ‘add to cart.’
View your cart by clicking the cart icon on your header and click Proceed to checkout. Once you are on the checkout page, fill in the required details, and on the credit card section, you’ll have to select the Viveum Multipay payment method.
Once you click the “Place Order” button, you’ll be redirected to Viveum Multipay’s payment page.
You can then use the following test-card numbers to make sure that a transaction fully completes.
Visa 4444 3333 2222 1111
MasterCard 5399 9999 9999 9999
Expiry date (mm/yyyy): Any in date
Card verification code: 123
For other test cards that you could use, please do refer to this link.
Click the confirm my payment button, and the system will perform checks.
Click the Continue Transaction button for the ACS Challenge Simulator since your plugin is still in test mode.
You’ll then be redirected back to your site, and if everything is successful, it will display an order received message.
What if there is an error?
That’s a bit unfortunate, but all problems in this world can eventually be fixed. Please do take a look at our Troubleshooting Guide, and hopefully, this would resolve the issue for you, or better yet, you could also contact our support, and one of our friendly support team members will sort out these issues for you.
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