A Seasonal Service Announcement (With Mince Pies Involved)
As we approach the holiday season, we at We Are AG will be taking a festive siesta.
From 20th December to 6th January, we won’t be glued to our screens as per usual. Fear not, we’ll still be popping by to sort any urgent matters, just perhaps not at our usual dizzying pace.
We thank you for your patience, wish you a marvellous holiday, and trust we’ll all return bright-eyed and bushy-tailed in the New Year. Should something urgent arise, do give us a nudge.
Cheers,
The We are AG Team
Notice of Resolved Communication Issue (date)
Thank you for your continued support.
We have been informed that IPG is currently experiencing issues with their webhook notification system, specifically the transactionNotificationURL, which is not functioning correctly. As a result, webhooks are unable to update merchants' websites.
This issue affects the following plugins:
IPG is actively working on a fix as quickly as possible.
IPG has indicated that they are aiming to resolve the issue by the 25th, though this is not guaranteed. We are closely monitoring the situation and will share any further updates as soon as they become available.
We apologise for any inconvenience this may cause and appreciate your patience. If you have any questions or need assistance, please don’t hesitate to contact our customer support team.
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