Just a quick heads up as we enter the holiday season
As the holiday season approaches, we at We are AG will be taking some time off to rest and recharge. From
December 22nd to January 5th, our response times may be longer than usual, and we won't be maintaining our normal business hours. However, we'll still be checking in and responding to tickets periodically, especially in case of any urgent issues.
We appreciate your understanding and patience during this time and hope you have a wonderful holiday season and end of the year. If you have any urgent inquiries, please don't hesitate to let us know, and we'll do our best to accommodate them.
Best,
The We are AG Team
Notice of Resolved Communication Issue (08/02/24)
We want to inform our valued customers and visitors that we recently experienced a technical issue that affected the submission of messages through the forms on our website over the last day or so. This problem prevented us from receiving some of the messages that were sent to us during this period.
We are pleased to announce that the issue has been fully resolved, and all forms on our website are now functioning correctly. We deeply apologise for any inconvenience this may have caused and for any communications that may have been missed as a result.
If you attempted to contact us through our website forms in the last day and have not received a response, we kindly ask you to please resubmit your message or inquiry. We are committed to providing prompt and efficient service and we assure you that your messages are very important to us.
We appreciate your understanding and patience as we worked to resolve this issue. Our team is dedicated to ensuring that our communication channels remain open and effective, and we continue to implement improvements to prevent such issues from occurring in the future.
Thank you for your continued support.
To better assist you, please select the option that best describes your support needs. Once you've made your selection, we'll ask you for more specific details about your request. This will help us provide more efficient and effective support tailored to your needs.
I am having technical issues with an AG plugin.
I have questions and/or concerns about my account, my purchases or billing.
I’d like to gather some information before committing.
Your licence key allows us to validate your account
Can you describe your issue in a few clear words, leaving out links? This isn't your usual contact form. AG Bot is here to fetch an instant answer. If it doesn't hit the mark, you're welcome to submit a support ticket.
Hey there! If AG Bot's answer didn't quite hit the mark or if you've skimmed through our documentation and still feel a bit lost, please reach out. Pop in a support request, and our friendly team will be on it in no time!
Perhaps you're looking for the answer to a frequently asked question. Skim the list of options below for quick information. You may still ask your unique question if necessary.
If you’ve reviewed the support topics above and still have questions, submit a support request and one of our team will get back to help you resolve your issue.
Perhaps you're looking for the answer to a frequently asked question. Skim the list of options below for quick information. You may still ask your unique question if necessary.
If you’ve reviewed the support topics above and still have questions, submit a support request and one of our team will get back to help you resolve your issue.
Thanks for making your selection! To ensure we provide the best assistance, please fill out the following details accurately. The more precise you are, the quicker and more effectively we can help.
"*" indicates required fields
Considering our services? That's great news! To ensure we start off on the right foot, please share some details about your requirements below. The more we know, the better we can serve you.
Ensuring you have a clear understanding of your account and billing is essential to us. If there's anything you're unsure about or need clarification on, please fill out the form below. We're here to guide and assist
Welcome to our AG Bot, powered by OpenAI and trained on our documents and product pages. By continuing to use this service, please keep in mind: