We don't just talk the talk - our customer reviews demonstrate that we walk the walk. Online merchants who use our WooCommerce plugins consistently praise our reliable payment processing solutions and outstanding support. These reviews attest to our dedication to helping businesses succeed by providing the tools and resources they need to thrive in a competitive online landscape.
Can't praise Aaron & the team enough. You don't just buy a plug-in when you buy this, you buy 1-on-1 support. We were having some horrific issues and asked Aaron to take a look. Within a matter of hours he had us up and running - even updating the whole plugin (we used a custom fee) to allow future instances. Very clever, very customer oriented. Highly recommended. Thanks again. You really do offer superb value for money. A+++++
I am absolutely thrilled with the "Worldline Hosted Checkout for WooCommerce" plugin! Its seamless integration with my WordPress website has made online payments a breeze. What truly sets it apart is the unparalleled quality and lightning-fast support. Their response time, often within minutes, is a rare gem in today's tech landscape. The team's dedication to resolving any issues or questions I had, even through email conversations, in under an hour, is nothing short of extraordinary. I want to extend my heartfelt thanks to Aaron and his entire team behind the "Worldline Hosted Checkout for WooCommerce" plugin. Your dedication to excellence and fast support have truly made a difference in my e-commerce journey. Keep up the outstanding work!
They are always there when needed and fix problems fast which is what is needed when your website stops allowing payment. TOP COMPANY.
This plugin is easy to set up, works really well and has great documentation. I ran in to a couple of issues that were specific to my use case and the AG support team were very quick to respond, very helpful and went over and above to help resolve the problems!
Whilst having an issue with plugin integration the WeAreAG Support team were nothing but helpful and responsive getting the issue tidied away very quickly.
I don't often leave reviews, but this plugin deserved one. Comprehensive instructions made it easy to set up. I needed a solution, that allowed us to invoice clients and let them make payments direct via our Barclays ePDQ system and this fit the bill perfectly, with no dev work involved. Their support team helped me pick the right plugin before I purchased it, which was extremely helpful. 5/5 - highly recommend.
I had an issue on our website, customers had an error message when taken to the payment screen. Aaron had a look into it and it was something to do with the tax settings, nothing to do with them, but he still helped. Great support!
We recently installed the epdq payment gateway for Barclaycard and the plugin works well, is easy to set up and well... does everything you'd expecr it to. However, the customer service that AG provided was really helpful, not generic and understanding. They were even happy to help with issues that, quite frankly, weren't even anything to do with their plugin. I'd like to say a big thank you specifically to Aaron who went above and beyond. I highly recommend this plugin and the team behind it.
We use this on all our Woocommerce sites, it's easy to set up and works well. Allows refunds from within Woocomerce without having to login to Sagepay/opayo each time. Very friendly and fast support - thank you Aaron and Catrina!
First time using a plugin created by AG, we are using the Tyl payment plugin which we are extremely impressed with, we also needed an additional feature with the plugin and the team at AG answered our support question instantly and jumped straight on to implementing our feature request and we had a solution within 24 hours! you don't find support like that often. Highly recommend and will be using AG more in the future.
I can't overstate how good Aaron and the team have been in helping us get going with this plugin. Every time we've run into a problem, they've gone above and beyond to help us get it sorted, from supplying customized versions of the plugin to helping debug complex issues, even when they were only tangentially related to the plugin itself. They're quick to respond, incredibly friendly, and don't give up until the problem is resolved. The plugin itself is very easy to use and to set up and worked perfectly. It makes a difficult task very easy indeed. It's worth every penny.
Aaron when above and beyond to solve an issue we have setting up the app properly. I highly recommend this app and functionality but above all AG customer service is top notch.
The plugin is awesome, very easy to use and the support was amazing!
We used the Barclay's We Are AG integration plugin as a client opted for Barclay's over Stripe or other payment gateways. The plugin had excellent documentation but more importantly, when we contacted the support team for more information when moving from the staging to production, the help received was incredible. What I thought was going to be a right pain to implement, turned out to be such a great experience. Future integrations with Barclay's mean we will immediately think of the AG plugin. As I said in the emails guys and gals, thank you for your support in getting things working for our client. It is not often a plugin offers the level of support that you have provided and so it really does make all the difference.
It covers all payment methods I need to start in the Netherlands and expand in Europe. Check out www.jetcape.nl :) The support team was very helpful and on point.
Recently had a couple of issues with a new install of ePDQ gateway plugin. Aaron and his team were fast and knowledgeable, a great example of first class tech support.
We had an issue with our checkout process not correctly re-directing when a transaction failed. Aaron B has worked wonders on getting this sorted. Aaron even tweaked a 3rd party plugin (set a rule) outside of the plugins AG offer to fix the issue we had. Not only this, but Aaron helped us out of hours with rapid email responses to pin point some other issues we needed to fix. Thanks again for all your help Aaron.
Maybe the notes for setting it up need to be updated as they did not, for me, present reality. However, support 5 Star.
The support team along with Aaron and Catrina, recently was incredibly helpful in resolving an issue we were experiencing. They not only helped us fix the issue, but also took the time to walk us through the debugging process step by step on a staging site. This level of support and guidance was invaluable to us and made the entire experience much less stressful. Thank you again for all your help!
We had some issues integrating with Barclaycard but Aaron and the team were very helpful and sorted everything out with us quickly
Very useful and simple to use - we use it to improve our MOTO payment workflow. Aaron and his team take the extra step and really are super helpful too! Recommended.
All my queries were dealt with quickly and with clear explanation. An efficient and reliable support service.
Always super fast to reply, nothing is too much trouble. A refreshing change! Highly recommended and a great product to boot.
Everyone knows big banks aren't the easiest to work with, so when you can use a plugin like this from We are AG, with unrivalled support from the dev & crew, you know you can have a trouble free integration and a payment gateway that's not going to give you sleepness nights!
We have bought a plugin for one of our customers, and configurated it very easy, we did all the steps from documentation but we understood that something we missed, and decide to write to support maybe they to guide as with direction and what we did wrong. They have reacted very fast I even didn't expect so fast reaction from support! They have guide me and explain all the steps and where to check, but we all had doubts regarding the key which we got from provider of payments, and in that moment Aaron also connected, and he contacted directly provider about our issue, and what do you think happened? in few minutes the issue was fixed and everything worked fine. In the end I can say, best support ever and plugin which easy to use. Good luck guys, one more time tnx for your customer care!
I had the pleasure of being helped by Aaron with an issue regarding TAX allocation. I was not aware of this, but Aaron not only managed to find it within 5 minutes of me giving him access to our backend, but he provided solutions to another unrelated issue with me giving access to the backend. No reply was clear your cache, but instead he took initiative, found the bug, explained the bug to us and now we have a fully working integration.
The plugin is great, but the support that comes with it is fantastic. Our support guy went an extra step to log into our ePDQ login and configure the setting until it worked. Theres a really good team behind the plugin. I'm happy with it.
I bought this payment plugin to use on my caravan letting website it was easy to install with the built-in wizard. The support I got was very quick, I am not an experienced Wordpress user, they explained in easy to understand terms and pictures where I was going wrong and corrected it for me. Excellent service and support.
Excellent service from Aaron and the team. Very knowledgable and fast with amazing support also
As someone whom is quite tech naive and nervous, Aaron has really helped with my online payment plugin today. Many thanks Pete
Great support, even on a Sunday evening. Thanks team! All working perfectly with Barclays Bank
Setup was easy and it works exactly as it's meant to. Also having Google & Apply payment options included is great.
Very helpful team that was able to solve problems that i did not have the knowledge to fix myself. Very patient, understanding and were great at explaining things
This is not the first time we are using the Barclaycard AG EPDQ plugin, and it really works 100% They provide top instructions for the set-up. If any help is needed, their response is super fast, and support is absolutely excellent.
Easy to use plugin for woocommerce on wordpress, great product. Easy to use. Support team very quick at responding.
We contacted Aaron and his team for the first time today, with our issue, they responded promptly and once we had the usual chat you have with software guys, they kindly offered to resolve the issue for us, which was achieved within half an hour. Really pleased with their response and helpfulness.
Thanks so much for your help with authipay
Best plugin and support, thanks
Had a problem setting this up as I don't have a Web developer. The team sorted this for me and took them an hour or so and I was up and running
They were really helpful. Resolve my problem and kept tracking my progress the whole time. Thank you!
I can't thank AG enough they sorted everything out with getting the Barclays EDPQ plugin set up and working within a very short amount of time and were very communicative all the way through. Thank you so much!
We already had a plugin from another company and wasnt working correctly customers orders failing all sorts of headaches bought this one and works perfectly the support was very fast as well and backend is a lot better too
Great plugin for woo-stores wanting to connect against PAY.ON/ACI. The support from these guys is among the best I have experienced. They take that extra step helping you all the way through even when the problem might not be within their plugin. Everything to make the customer experience the best. I strongly recommend these guys and girls for anyone who wants a solid solution with outstanding support.
We had a number of issues particular to our bank (Scotiabank) and AG helped us work through them very patiently. They stand by their product and will support you though your implementation.
We were building a multicurrency multilanguage WordPress site, and this plug-in was recommended to us by an industry contact. From beginning to end they were knowledgeable helpful and helped us select the best plug-in for the job. And it's an excellent price too. When we had a couple of hiccups they really sorted us out I cannot recommend them enough
I had an issue setting up the ePDQ plugin on my website and contacted AG. Aaron couldn't have been more helpful and sorted the issue within 30 mins! Would highly recommend!
Such an easy plugin to install and use, and furthermore the support team are just amazing, quick to respond and very very helpful.
My experience with Aaron was nothing less than high-quality customer service. I had a technical problem that Aaron and the team fixed. It was quite a challenge to get it resolved but I have never experienced this level of care and customer support before... not with any other plugin -ever!
Really good customer service! Really great support. Thank you
Had an issue late at night and it was solved immediately! Aaron was unbelievably friendly and helpful. Couldn't recommend this company more!
The Plugin is essential and helped our website up and running in no time. Thank you very much!!
Linking WooCommerce with ePDQ payment gateway is not intuitive, and it's not something you do every day. The last time I had to do this, I outsourced it. But this time, with this plugin, I found it relatively easy to follow and got it working first time. And at a much lower cost than the outsourcing route. Very happy
I'm so impressed with the outcome of their service. I bought a plugin today and installed it, an error message came up, chat with them and they sort it out the same day. and they keep to their promise. our ePDQ plugin is working perfectly, Excellent job done. Thumb up
Absolutely flawless and quick response times. Really positive support replies too, unlike a lot of dev houses where developers and support, in general, can be quite timely in response and also a little up themselves, this is not the case here. Really super friendly to deal with! Highly rated!
My client contacted me to say that payments on her website had stopped going through - I tried to sort it out myself but didn't get very far. I sent a support ticket at nearly 6pm on a Friday, with the view that I would get a response the next week. However, Customer Support Ninja Aaron contacted me almost immediately! He was extremely helpful and managed to solve my issue within an hour. It really does give you peace of mind when the support team are so amazing - they certainly know their stuff and are there for you when you need them. I wouldn't hesitate to recommend the AG WooCommerce Barclays ePDQ Payment Gateway plugin with support that is second to none. Thank you so much guys!
really helped me out quickly
The product works just as you would hope. At first i didnt have the credentials but after a few emails being forwarded to the right people, we got the store details and it was done that morning. Great customer service the entire way, would highly recommend.
I have to say I have been working with Wordpress websites for many years and I'm hard pushed to recall a plugin that has such excellent levels of support. Aaron from We Are AG really went the extra mile to provide support for this plugin when I started having some sporadic issues. Despite the fact I was using a number of other plugins during the checkout process that could well have been contributing to the problem, he provided a quick interim update to the plugin and then continued to support me with the installation and testing after hours from his home, making further adjustments to it late into the evening. I'd highly recommend this company for their unbeatable support and I'd have no hesitation buying other plugins from them in the future.
Outstandingly helpful customer service. Speedy and thorough. Very much appreciated thank you.
The plugin is clear and easy to install - knitting it up at NatWest is a slightly different matter when it's for your client
Used a plugin for setup but somehow it was still more complicated need be as is the dashboard for refund etc. However all working fine and no complaints.
The plugin is super easy to setup and after having some issues connecting to the payment system, the guys at weareag responded almost immediately and even engaged with Cardnet themselves to help resolve the issue. Fast, friendly and professional - wouldn't hesitate to recommend
We had some difficulties installing Lloyds plugin to a clients websites, but once we've contacted the AG support the team - they were super helpful and extremely fast to address and fix the issue we had. Thank you AG!
I bought this plugin before 6 months ago and it worked fine, Before I few days ago we installed one plugin and after that all crashed. I asked support for help and even if that wasn't their fault- my plugin wasn't compatible with theirs, they helped to sort this out very quickly and even send me quick plugin fix that sorted my issue. Highly recommend it
Great plugin, we had a compatibility issue which they discovered and fixed for us super-fast. Really appreciate it, will recommend to others.
I couldn't recommend Aaron, Jodan and the rest of the Support Team at AG any more highly. They went out of their way to sort out a problem with our Barclays ePDQ Payment Gateway - a problem created by our own web developers, who also wanted to rip us off for extra time and work to fix the problem they had made, Aaron and Jodan at AG stepped in and fixed it which went above and beyond their remit and couldn't have worked in a more timely or professional manner. Lots of companies claim that they do a great job but AG prove it! AG Support are great guys, easy to work with and most highly recommended!
Makes adding Barclays ePDQ payment Gateway to woocommerce store effortless!
AG was able to help us debug our issue that we were unable to identify ourselves. Following their advice and steps, we were able to resolve our problem in a short space of time!
This is a cheaper and better plugin than others on the market. Setup in 2 mins and works perfectly.
Had an issue and it was so confusing but the support team handled it with patience and in a friendly way! The team was unbelievably helpful. Couldn't recommend this company more!
If you are afraid about the technical part to integrate the Ingenico payment server and test server to your wordpress site, don't . At weareag.co.uk they answer your emails and even do the job for you when you ask, so that you will be able to accept payments on your site once you signed the Ingenico agreement. I was very pleased with the fast integration.
great plug in. no issues at all. thanks guys
:) My problem was solved instantly. Too fast
Had an issue late at night and it was solved immediately! Aaron was unbelievably friendly and helpful. Couldn't recommend this company more!
Every time I am in need of support, Aaron and team respond in such a polite, prompt manner. Can't speak highly enough of them. Highly recommend!
The team went all out to help me during setup. Highly recommend these folks.
I am glad we are with great people and Aaron is the man who try his best and even after hours he till try to help you out and very dedicated team I must say ..I would advise to use AG plugins only to everyone
Thanks for the plugin for Tyl by Natwest. Works really well on my WooCommerce site, I needed a little help setting up due to me not being very technical but all I had to do was ask for assistance and within half an hour I had an email back from the team pointing me in the right direction. Very Happy. Cheers..
Getting to the 'back office' isn't easy but NatWest are really good with support. The Tyl by NatWest for WooCommerce is a doddle, load the Plugin, and follow the very easy, well set out, instructions. I wish all installations were this straight forward! Paul Robinson
What a breath of fresh air you guys are, top support and done so quickly, and far better support than the stock answers from the actual bank team. Aaron you're a star.
We installed the payment gateway plugin onto a test site for a client and went through the set up process with no problem, The instructions are clear an easy to follow. Test payments were created with ease. The site was migrated to a new server and went live, that's where we hit an issue, no payments were being recognised. We emailed support and they where on it instantly, and after some initial investigation they logged in and sorted the issue. Great support and great plugin keep up the good work Thank you
Wow, what a plugin. My client was having issues with another payment processor and we wanted a way to link Woocommerce with Barclaycard. This plugin came to the rescue. It's really easy to set up, does exactly what it says on the tin and the customer support is excellent! I'd recommend this plugin to anybody who needs to integrate Woocommerce with Barclaycard.
Plugin in good, and guides you through the process. Really good customer service. Assisted within minutes of any question. Was a pleasure interacting with them. Much better than most plugin support.
We used this plugin to not only allow normal payments to Barclays, but to also enable subscription payments. The plugin has a well written step-by-step guide which made installing and configuring effortless. We had a few questions with regards to how best to implement aspects of plugin correctly and the customer support we received was brilliant. They went over and above to help ensure the site would work correctly and provided reassurance at every step. If only all Woocommerce plugins had this level of customer support - I highly recommend using this gateway!
Aaron and his team have been amazing! Working out of hours to get us up and running super quick on our new payment system - 100% recommended to anyone needing a payment gateway that works!
Does exactly what it needs to, efficient and user friendly. Coupled with the fact that Aaron's customer service is responsive, informative and patient, this product is easy to (highly) recommend.
2nd time we've used them and probably the best support ever received for any plugin. 3rd time coming up very shortly!
We have worked with our fair share of payment companies, and gateway providers....none of these previous companies have come close to the professionalism that we have received whilst working with the We are AG. Our biggest bugbear when it comes to email, is slow replies, something that when you're dealing with payment processing, needs quick responses. Aaron was replying to us within minutes, which meant we were able to set up our Plugin within the hour and iron out any teething issues extremely quickly. The Lloyds Cardnet Plugin is a simple, easy and fluid way to take payments on our website, without having to hear the old I don't have a PayPal account, can I still order?. We can 100% recommended We are AG. Being a web design agency, ourselves, having a company that we can rely on for great communication/support is vital. Thanks, guys, we look forward to working with you once again in the near future. The Black Tiger Creative Team
Aaron, you are the man, I purchased this product as I read about the support the plugin provides, which swayed me to this particular plugin, the support ninjas are just that, ninjas, I used other edpq gateway plugins and they have nothing on these guys, the documentation is excellent, the support is better that anywhere I've used before and a particularly big hand for Aaron who sorted my issue out in record time, weareag at top of there game with gateway development.100% recommend
I will be 1000% honest, My client & I went through the setup progress and faced an error. He said, just contact the support team and I laughed. He said, what's funny? I said, support teams, don't care once they have got your money and we left it at that. Anyway, a few days later and WOW. I even complimented the guys on how good their service is. Replies in minutes goes the extra mile and done all of the hard work for me! Seriously, this is a 10000% honest review, and I am so grateful and it is so refreshing to find a plugin dev who cares and is so kind. Thank you so much guys!!!!
Very reactive, professional and skilled
HelpDesk must be more reactive ..
We've been using the plugin for the last couple of years and it's worked flawlessly! The only issues we've experienced have been the result of 'changes' made by Sage Pay, this is when we discovered how good the AG technical support is. Aaron responded quickly and worked tirelessly to resolve the issues, going beyond the call of duty. If you're looking for a cost effective Sage Pay plugin that's easy to setup and comes with fantastic technical support then look no further, this is the one.
Does everything we need on both of our websites, and the customer support team is quick to respond and has always gone the extra mile to make sure than any issue we have had is resolved. Highly recommended!
One of the best plugins I've bought, Nice functionality and very good documentation - and support. Barclays isn't the easiest of back ends but the documentation and support provided here makes it straightforward. On top of the initial support getting it working in a development environment, there is then help on going live and taking actual payments. Once live we found we were having to match up Woo-commerce orders to another internal system being used; the dev team came up with a new filter/override that allowed us to pass custom data back to the Barclays back end which lets the finance department reconcile easily. The best support I've had on a paid plugin.
I just wanted to say thank you for an excellent product and great support as always!
We opted to use the AG ePDQ Gateway in our Direct-2-Consumer website for its ease of use and robustness. Unfortunately, during testing we experienced an issue with the 3DS verification, which we raised to AG, AG acknowledged the issue within a few minutes, and had pushed out a fix within a coupe of hours. Superb support! I highly recommend the product and, perhaps more importantly, the company!
Thank you to Aaron and the team for working quickly to resolve the issues I experienced when my independent web developers incorrectly installed my plugin. The support provided was great and they went above and beyond what was expected by actually going into the back end of my website to fix the issue.
There are a few EPDQ plugins but thus is the best, easiest to set up and use. You actually feel like someone is holding your hand and doing it with you step by step. The Barclays documentation is unfathomable for a non-tech person and would be impossible to set up. With this plugin the documentation and set up wizard is so good it literally takes you page by page through the set up telling you what is needed in each field, which fields can be left blank, check boxes for completion of vital steps. If you get stuck the support is quick and straightforward. The plugin allows for the test environment too so you can test to your heart's content before you go live (even providing test products) There is even a 'Go Live' strategy to help ensure your live site is active immediately. And it's at one of the best prices!
EPDQ Barclaycard WooCommerce plugin has worked spot on as advertised, and when something has gone wrong Aaron is always on hand and sorted out our issues within a few hours, highly recommend!
We needed urgent help and direction to set up our site and AG were great. They know the Barclays set up well and the step by step instructions made it simple to get through. Patiently took us through the Plugin set up when we had entered a code wrong and even logged in to check the settings.
The plugin was great to work with and instruction easy to follow. I was processing live transactions within the day. I did have an error with issuing refunds, it wasn't the plugin's fault but the support I received from AG was excellent, with their speedy help (within 24 hours over a weekend) I was able to rectify it.
Aaron was truly amazing from the start. At first I was surprised by the speed of reply, but then I began to realise his expertise and efficiency. Thanks!
At Visible Thoughts we provide websites that actively help businesses grow and we pride ourselves on the highest level of customer service. This is just what I received when working with Aaron & June to resolve an issue on one of our clients sites. Although the initial problem seemed the to stem from the ePDQ Gateway they worked patiently to find a proper solution that turned out to be an issue with a totally unrelated plugin. Rather than taking the attitude that it was not their problem they pointed me in the right direction to get the issue fixed. This is just the attitude and approach that I look for in a partner and as a result I could not recommend the team at AG highly enough.
Not only does this ePDQ Woocommerce gateway work perfectly, it makes the steep ePDQ learning curve disappear. When we had problems with our 'outside the box' solution we were implementing Aaron @ AG went the extra mile and didn't stop helping until we were completely happy. A+++++
If you ever used a payment processor plugin you know how frustratingly complicated they are. My case was not different, What was different is the help I get from Aaron at AG. He had not only told me what to do but when the bank's UI failed me, he even logged-in as me and corrected my mistake. That was enough of a 5 star review. A day later when I realised that another plugin was stopping this plugin to work, Aaron diagnosed the issue and advised me what to ask the other plugin author to eliminate the conflict. When they failed to answer in time he went above remit and told me what to change in the guilty plugin to avoid the conflict. A simply fabulous support: It's a TEN from me!
I have reviewed Aarons plug in previously, scroll down to the bottom and I was one of the first users of his plugin a few years ago after the official Barclaycard Plug in stopped working. A couple of times I have had issues Aaron has resolved them for me very quickly and showed me how to do it myself if they were to occur again. I had an unusual one this week and despite going through the help files I couldn't see the fault. Aaron very quickly and patiently went through it and corrected it, it was a setting at the Barclaycard end, not the plugin. I cannot speak highly enough of his technical support, it is the best I have encountered with any product. I have rarely needed it, but when I do he is right there, and fully explaining the problem in a clear and helpful way. The plugin and the support is an absolute bargain in my opinion and have recommended it to several friends who are now using it.
When you read reviews people tend to be a bit cautious as to the legitimacy of them. However the support is truly as good as people say.
I struggled with using the setup guide as I don't know what I am doing! Luckily the support team are fantastic and helped me through. The gateway itself does what I need it to do :)
We installed the plugin very easliy and the support guide provided the answers to other technical set-up questions. In testing, all worked well, but in the Live mode an error occured in the final order received page Aaron & June provided excellent support, promptly and with thorough investigation of the settings and configuration. The error was found to be caused by a setting in another plugin, Aaron adjusted that plugin and the epdq Gateway plugin is now working securely and smoothly processing orders.
Does exactly as it should and the setup documentation is a simple step by step process. It was up and running within 30 mins!
Really impressed by the help I was given to get everything setup. There is not quite as much information around for Cardnet as there is with other gateways, so the help was really needed and appreciated to get things integrated quickly for the client.
Firstly, Aaron's support is perfect, he got back to me with minutes and his advice was always spot on. Secondly, this plug-in is extremely easy to use, worth it's weight in gold, for sure!
After following the detailed set up instructions as there is a lot do to the plugin works very well. When any minor issues arise our support requests are answered incredibly quickly withing 10 minutes sometimes and a resolution is always found quickly. This plugin and the support is highly recommended.
I purchased the plugin due to the reviews, support and the requirement I had for my ecommerce website. The plugin is great, it does what it says I had an issue with the EDPQ settings, this is nothing to do with the plugin, I spoke to Aaron who helped me straight away with my settings. Fantastic support for this product from Aaron, I highly recommend this plugin and the service from Aaron. Thank you, you deserve every sale for this great plugin. Many thanks, Paul
Excellent product and proactive, helpful support. I would thoroughly recommend this solution
First started using this plugin about 4 years ago and although we have had one or two hiccups (of our doing) along the way, Aaron has always been there to sort them out. It works so well I have upgrade to a 5 site licence to service our other ecommerce offshoots which feed into a single Barclays ePDQ account. Thoroughly recommended, great product - works out of the box, and great support if / when you need it.
We had AG install and update of our existing ePDQ, and they did so very efficiently and promptly.
We-are-AG have always provided us top service for issues we've had with respect to linking WP / Woocommerce to ePDQ and Barclays. We recommend the plugin and the services offered by Aaron
The support for this plugin is phenomenal and the plugin works perfectly. If you are in any doubt don't be it works and its supported brilliantly
Aaron was patient and helpful throughout our time emailing him and he was thoroughly detailed in helping solve our issue. Thank you.
Easy to set up and use and great support
Fantastic Support, Had a few issues in setting up, card transactions not going through Aaron was there helped me through. Even changed the layout of the images on the checkout page. Its great to have such great support when you get stuck! Would recommend!
This plugin will be a great addition to our site Had to use support and often that can be a drawn out complicated saga but not here. Aaron answered my email within 5 mins and did a superb job in supporting us during setup, testing and live activation of this plugin. He clearly knows his stuff and goes out of his way to help, as he identified and corrected issues with our site in quick time. I have to say the issue was within our website settings and not the plugin. I would highly recommend this plugin and any of the services offered by Aaron. I will not hesitate to buy any other products from him in the future. Needless to say his website is bookmarked! Thanks very much for the excellent support Aaron! 10/10
10/10 service. From start to finish
A fantastic plugin for WooCommerce and also excellent customer service and support when required. I will definitely use this plugin again for future websites.
I was very doubtful when I first started using Lloyds Cardnet, since I have had experienced a lot of problems with the previous plugin that i've used. But this came to me highly recommended and is one of the best investments that I had for my site. Must say that the AG team knows their stuff and will always meet your need, providing the most up to date service.
Replaced our old WooCommerce plugin due to non-existent tech-support. Have received amazing support from Aaron - almost instant replies and good technical knowledge, very happy with the plugin - works a dream!
We are AG are one of the most efficient, flexible and professional developers I've had the pleasure to work with. Attention to detail, patience, professionalism - it's all there. Aaron's the man! He doesn't disappoint.
I had some minor setup issues with the Barclaycard side of things following go live and Aaron responded to my support request straight away to help sort things out. This is how customer service should be.
The plugin developer helped me through every step of integration. It was an absolute pleasure working with someone so patient. I was able to get our payment gateway setup so and the plugin developer both helped on a wordpress level and on the payment gateway level. Will order another 2 licenses for our other wooCommerce stores. Thank you so much.
I can't stress enough how much this plug in was perfect for me in anyway. It's easy to set up, always the AG team was just a call away and I got everything I needed for reasonable price. I am very thankful to all the AG team and I hope they keep up the good work Highly recommend AG to everyone.
As a online business owner who want to be 100% sure that me and my customers are always protected when doing transaction, this was, without doubt, the most effective deal. Plus with the free trial period I saw what I can get for my money. Since I'm using Pay360 I've never had any problem with the payments on my site.
best plugin simple and easy to use
We had used other plug ins before but there was always some glitches and a lot of frustrations. Since our company switch on to this AG plug in everything run smoothly and as it should be, which is one of the most important things when there are online transactions involved. 5 stars from us without doubt.
If only all plug-in providers worked this hard. I'm writing this at 8pm having just finished a support experience with AG where they went over and above what I had expected from them Problem was sorted, explanation given and site is back too perfect. Thanks a million!
Faultless rapid response in helping to diagnose issues and providing support. Plugin is easy to set up and works seamlessly.
Never had any problems with this plugin, it was easy to setup and has worked without errors for the past 2 years. Aaron was very helpful and ran a test purchase for me when I recently upgraded it.
I've been using this plugin on a client site for a couple of years and it was tremendously easy to install and has always worked very well. I had a few problems with a recent upgrade, and Aaron responded very quickly and helped me troubleshoot these - the issues were entirely on my side by the way. This level of support is invaluable, and the latest version provides a smooth integration with the Barclays gateway.
Could not have been more impressed with your service especially Aaron - he was so helpful and came back to me straight away whatever the time. He solved all my queries and issues and was super friendly and explained things really well and clearly. Could not recommend you and Aaron enough! Thank you :-)
Having tried many different Barclays plugins This one is by far the best. Easy to install and configure. I needed some assistance due to a small issue. The support was instant. Will use again, and can recommend to others.
Absolutely brilliant service, Couldnt fault them at all. Thank you to Aaron for all your help. Plugin works perfectly. Great team. Look forward to working with you more.
Aaron was quick to reply to my issues and sorted them out promptly. Couldn't ask for a better service. Thanks Aaron :)
My test site was set up a little different to the norm so I needed a bit of guidance. Aaron responded really quickly and helped me through every step. Really great & would recommend. Many thanks.
Aaron did a fantastic job in supporting us during setup, testing and live activation of this plugin. His knowledge of WooCommerce, WordPress and the ePDQ back office system streamlined the whole process. I would recommend this plugin and the services offered by Aaron.
Although I needed help Aaron assisted every step of the way going above and beyond in help and speed of response. EDPQ is an arcane product and knowing there was someone there to help made the difference.
Started using the plugin on a trial for a clients website. All parameters in both the plugin and Barclays ePDQ appeared correct but I just couldn't get it to take a payment. I emailed Support and got a quick reply, Aaron was all over it and got things working. He went above and beyond what was necessary. Turned out the problem was on the Barclays end (which was expected given how easy the plugin is to set up). I could not recommend the plugin, the company or support highly enough. Thanks again for all your hard work.
Adding a payment gateway can be a tricky process.Unfamiliar terms and working across 2 platforms, your own website and your Barclays ePDQ account can seem a little daunting. Aaron was quick to reply to my questions and clearly explained everything I was uncertain about . I'm very pleased with my purchase and confident Aaron is available should I need further assistance.
The plugin was easy to follow but as I did not have the time to set it up, I asked support and Aaron was quick to answer. He set up the plugin within ~30 minutes and was happy to answer any questions I had. Would definitely recommend.
Very simple to install and configure. Had a few issues on the Barclays side, not the plugin, and support was very quick and helpful.
Aaron was very helpful and very quick with his responses. I would use this plugin again and would happily recommend it to anyone.
This was handled very nicely by Aaron. So much support along the way. Thank you Aaron!
Used this plugin for a recent site after the previous plugin was discontinuing. Aaron has been quick, efficient and more than helpful in a recent conflict that had stopped the plugin working. The plugin itself is well documented and easy to set up for anyone with a bit of technical knowledge. I would highly recommend it.
The plugin was as simple as it could be to install and set up. I had tried other plugins and had problems with all of them. As it was my first time connecting the ePDQ system to one of my sites and must say I found their system quite daunting but Aaron sorted out my settings within the ePDQ system and made it work in no time. I would recommend this plugin to anyone who just wants something that will work with no hassle.
Really easy to setup. Needed couple of bits of technical help at 7pm nothing to do with the plugin just wordpress being out of date and responded within 15 minutes. Would definitely recommend due to the support well worth the money and much better than any other plugins out there.
We had many problems with EPDQ with a previous plugin, even though it was the latest. We found this one, had a chat with the Livechat attendant, and after a few CSS niggles (they helped), it works perfectly. We can trash the one that failed, and hope our customers enjoy the new experience. Thanks for the help. Would recommend.
I had a few compatibility issues with the plugin and my website but Aaron went above and beyond to help me out. Issues were resolved and I was sent over a patch for the plugin the same day.
Ordered and setup within a matter of minutes. So easy compared to other gateway plugins we've used in the past. Needed a little support towards the end where Aaron pointed us in the right direction, Thank you. Wish i'd found this plugin 12 months earlier!
I emailed support and Aaron was amazingly helpful and could not have done more to provide support The service level is perfect and you are a credit to your company my plugin issue (which wasnt a plugin issue but a developer issue) is now sorted Thank you Aaron
Just wanted to say thank you for your absolutely amazing support. Aaron went above and beyond to help with our problem (not to do with the plugin) and got us back up and running. Excellent service, would recommend WeAreAG 100%. Thanks again!
We had a little bit of an issue when transferring the site from dev to live. But Aaron was SUPER FAST in responding and helping us fix the issue. Fantastic!!!
This plugin is always up to date with the latest WooCommerce and WordPress platforms. I have never had issues with payments (Finally!). The technical support is fast and very available. Great product & service.
Exceptional support and a great plugin - ticks all the boxes! Could not recommend more highly..
I was concerned about hours of work needed to connect my client's Woocommerce site to epdq, thank goodness for this plugin! It's really straightforward, quick to set up and support has been excellent, on the two occasions I had a question I received a helpful answer promptly.
Great plugin - nightmare to find a Barclays EPDQ plugin for most sites so it was great to find one so easy to use. Installed, added relevant data and worked first time. I actually bought the wrong version first of all and ‘weareag’ refunded without a problem and kept me informed regarding refund every step of the way! This company and plugin is highly recommended! 10/10
Aaron went above and beyond in assisting with the set-up of the plugin, due to some issues on barclaycard's side. Would definitely recommend the plugin and use it again.
Plugin works perfectly, easy to set up and support is quicker than Louis Hamilton on Speed!
Setting up the plugin was easy and very simple had some issue with connecting it to the ePDQ, But I contacted the support and within a couple of emails with them, the plugin was up and running perfectly. it integrates with WooCommerce perfectly. would definitely recommend!
Had an issue with the configuration, which was down to me, and the support was lightning fast , accurate and worked first time
It was the best decision to buy this plugin Not only because it's really easy to setup but it also comes with Aaron who is the best customer care person we've ever come across. :) He's been so responsive, efficient and helpful I can't even describe, he does understand what the extra mile means and is not afraid to do it for you. He even contacted his Sagepay contacts to speed up our case which was very much appreciated. I think I can talk for my business partner, too, you just gained a customer for life. Thanks again, Aaron. Don't hesitate to vote on this company, these guys are 'customer support ninjas' for real.
I replaced a plugin from a different vendor as their support was never around. We started looking for a cost effective plugin for one of our customers and the AG team came up trumps. After a slight glitch from our end configuring the plugin we had amazing support from Aaron at AG we have a very happy customer now. AG now has a customer for life!
We have been using this plugin with WordPress and WooCommerce for several years now and when an update on our server caused a glitch the service we got from Aaron was fantastic. He not only sorted everything out within a few hours (and it wasn’t anything to do with the plugin – it was a setting in Barclays back office), he even made a couple of payments to us to try it out to make sure it was all working. Aaron, I owe you 2p. Thanks for all. You have a customer for life.
The plugin itself was easy to set up had some slight issues with the settings on EPQD and because of the fantastic fast support we were able to get it all working in no time. Very highly recommended thanks for all your help.
The plugin was easy to setup and get running on the same day. We had some small questions during the implementation and the support was beyond useful. Really quick response rate and super helpful. Would highly recommend this plugin and additional services - Thanks again!
The guys behind this plugin have really went over and above to help me get everything right. The plugin is spot on, simple and works perfectly, and the support is absolutely fantastic. I would recommend this - cheers guys!
Easy to install and setup and worked perfectly. I did need advice on settings for the Barclays Admin area and support were quick to help me.
I got in contact with the team to double check something prior to purchasing - I received a response within minutes! I used the screenshots on this product page to help me set the plugin up and it works a charm!
Couldn't ask for more, simple to set up to work with the Barclaycard setup, had it up and working in under 15 minutes, most of that time being the barclaycard setup.
Just wanted to leave a note to say thank you for the amazing support! We use a lot of plugins and this had been the best service by far. Thank you again.
Works perfectly, quick and easy to setup, and start taking payments. Have had a few technical queries and Aaron has got straight back to me, fixed them and offered excellent support . Will use again for our next website and you should too.
Worked as expected, Easy to set up and Fast support replies..... Highly Recommended.
This worked perfectly for us and the support was brilliant - highly recommended.
The plugin fitted perfectly with what I required to use Barclays EPDQ on site site. Hands down the easiest part of the whole EPDQ set up, don't know what kind of show those guys are running but setting this up was very very easy. As I needed to use multi currency on my site, Barclays provided me with two separate PSPID's which is not what they said they would originally do. Aaron was there to help out and customised my plugin and site for a small fee. It worked perfectly first time!! That never happens! Very fast support and extremely helpful. Hats off to Aaron, my new favourite developer! Created a killer plugin here and it is the only solution I will use for Woo and Barclays integration.
I replaced a plugin from a different vendor and their price seemed to be marked at what they could get you to pay so when I saw the price of this plugin I was a bit sceptical. I needn't have worried the plugin works a treat and is what you would expect to pay for this functionality. A fair price for what I think is actually a better product nice work. One slight critisism is the images on the product page are not just there for display they show you how to set up the plugin, it may have been an idea to add a note to that effect or mark them a bit more than the yellow highlight currently used.
So simple even I can install it and use it. We looked at the Barclays recommended plugin and this one, and given that there's a serious price difference between the two can't imagine why anyone but the biggest players would not buy this. It works perfectly straight out of the box. No hassles. Well recommended.
Signed up with barclays for ePDQ then discovered their 'approved' plugin is £150!! Glad I came across this - simple to install and looks great
A great plugin, easy to easy to use with great support.
Works perfectly and is much more cost effective than other Barclays ePDQ plugins on the market.
Spoke to Aaron befor ebuying and he was very helpful. He told me it was easy to set up and it wasn't sales waffle, it genuinely is. Was previously using a system recommended by Barclaycard, we paid for complicated installation service and after three months and £200 it has stopped working properly and no payment facility for two weeks, and the devs were unable to work out why. I literally set this up in 15 minutes and within 20 minutes of going live it paid for itself with orders. Highly recommended.
We were looking for a cost effective plugin for one of customers and the AG team came up trumps. After a slight glitch from our end configuring the plugin and after first choice support from Aaron at AG we have a very happy customer
I was looking for a way to implement a Barclays payment gateway on my Woo Commerce store to join it up with an existing account. This allowed me to do so simply and easily, I was impressed with just how easy it was to set up and it has worked perfectly ever since.
I used this payment gateway plugin on a client site and found it easy to set up in WooCommerce. The Barclays side of things was trickier, but Aaron soon got us up and running via email support. The only area for improvement could be more detailed documentation for people who are not familiar with the Barclays settings and terminology.
Getting started with our plugins is a breeze, you'll be accepting payments in no time. Our intuitive setup makes the process effortless, even for those new to payment integration.
Our commitment to providing speedy support is a point of pride for us. It's not unusual for us to respond to support requests within just a few minutes, or at most a few hours.
New features and updates are our thing! We keep up with the latest WordPress and WooCommerce versions to make sure our plugins are always in top shape.
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