As you have followed the steps in our setup guide to configure your First Data Connect plugin; the next step is making sure that test transactions work. Please keep in mind that you are required to process a few test transactions first so that First Data Connect can see that you can process transactions to allow you to process live ones.
Here’s how you can do it:
From your WooCommerce > Settings > Payments > AG First Data > Manage > set the store status to ‘Test environment’
If you are new to WooCommerce, I would suggest that you take a look at this guide first as this product would be the one we will be trying to purchase in our test.
Edit your product page and scroll down until you see the Product data section. This section would contain the details of the product from its price to its inventory count etc. As we will be processing a test transaction, we can set a regular price for the product.
You can access this section from the:
Next is to make sure that the Inventory tab > Stock Status is set to In stock.
We don’t want to have taxes/shipping applied once we checkout, so we need to tick the Virtual checkbox.
If you currently have a live WooCommerce store and don’t want your other customers to see this test product, you can set the product to be hidden. Go to the righthand side of your product page under the Publish section > look for the Category visibility option and click edit.
This would expand, and additional options would appear. Select the hidden radio button and click OK.
Update or publish your changes on your WooCommerce product for the changes to be applied.
Open an incognito / private window to be accessing your site as a non-logged-in user (as a buyer).
Visit the product page that you have created on the step above and click the button ‘add to cart.’
View your cart by clicking the cart icon on your header and clicking Proceed to checkout. And once you are on the checkout page, click the “Place order| button, and you’ll be redirected to FirstData Connect servers to place your payment method.
If it does not work anymore, you could contact the First Data Connect team here- firstname.lastname@example.org or at their contact page here, and they’ll be able to supply you with the working ones.
Click the “Continue” button, and the next page will ask you for the 3d secure password.
Use “Secret!33 ” as the password and click the “Submit” button.
What if there is an error?
That’s a bit unfortunate, but all problems in this world can eventually be fixed. Please take a look at our Troubleshooting guide and hopefully, this would resolve the issue for you better yet, you could also contact our support, and one of our friendly support team members will sort out these issues for you.
Was this helpful?
Our team are on hand to provide fast, helpful and professional support.
Welcome to our AG Bot, powered by OpenAI and trained on our documents and product pages. By continuing to use this service, please keep in mind: