With the new version of OPP COPYandPAY for WooCommerce version 1.1.0, the team added the feature to void or cancel preauthorized transactions within WooCommerce.
You can test this feature by following the steps below:
1.) Proceed with a test purchase while your payment’s operation is set to “Pre-authorization”. You can follow our guide about it from here – How To Process Pre-authorization Payments for OPP COPYandPAY
2.) Once the order’s status has been set to “On hold”, you can now proceed in editing it and using the “AG Void Transaction” action from the order’s action. Then click on “Update”. Like so:
3.) The order’s status will be set as “Canceled” once the void process has been successful. You will also be able to see the success message from the order note:
Opp Void Status: Request successfully processed in ‘Merchant in Integrator Test Mode’.
If you have more questions regarding this feature, please feel free to contact us and let our support team know about it and we’ll be glad to help.
Was this helpful?
Our team are on hand to provide fast, helpful and professional support.
Welcome to our AG Bot, powered by OpenAI and trained on our documents and product pages. By continuing to use this service, please keep in mind: