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Welcome to the setup guide.

Setting up the Lloyds Cardnet Connect plugin takes around 20 mins; this guide will be broken down into steps.

First, however, you must carry out some test transactions using a Lloyds Cardnet test account. You should request this when you set up your Lloyds Cardnet account. When you (the merchant) apply for your Lloyds Cardnet account, you’ll be assigned an account rep or contact. Ask this person for a test store/account so that you can test the buying process before you go live with your store. With the Lloyds Cardnet platform, there are two types of accounts – a Test account and a Live account.

The Lloyds Cardnet Connect team will send you two emails for the test account, one with the Store ID and another with a Shared Secret for the connection. Once you have done several test orders, you can apply for the live Lloyds Cardnet account and set this up.

It is always best practice when setting up a payment gateway to do this in test mode first and run several orders. Then you request your live account details and follow the setup steps below.

Getting Ready

Before diving in, make sure you have:

  • An active Lloyds Cardnet merchant account. Don’t have one yet? Get in touch with Lloyds Cardnet to set it up.
  • Access to the backend of your WooCommerce website.

Step 1 – Plugin settings.

Install the plugin & activate the license key; once this is done you want to navigate to the plugin settings page; which can be found in the WooCommerce settings:

WooCommerce > Settings > Payments > AG Lloyds Cardnet Checkout Settings

The essential items here for the setup are Store ID & Shared Secret.

Both these details are supplied by the Lloyds Cardnet team when you sign up for an account.Step 2 – Setting the operation mode for the payment gateway

In this section, you will need to decide which operation mode you want to run the payment gateway. You will be able to set this option from the WordPress dashboard >> WooCommerce >> Settings >> Payments >> AG Lloyds Cardnet Checkout Settings.

Based on these two steps, you can choose between two default operation codes:

Pre-authorization: our system will only ask for authorization to have the authorization and data capture (payment request) steps performed separately at different times (the money remains in the customer’s account until a data capture (payment request) has been performed).

Sale: our system automatically requests the payment (transfer of the amount) immediately after a successful authorization. This procedure is often used for goods/services delivered online.

If you are unsure what to enable, ask your client what they have been using, most users enable the sale method, but it is down to how the business operates.

Step 3 – Double-check the online store URL Settings

The third step is to log in to your Lloyds Cardnet back office using the test account credentials provided to you by the Lloyds Cardnet team.

Proceed to Customization >> Define the URLs for the integration with your online store.

From here, please ensure that the “Overwrite Store URLs”, and “Automatically display specified URL after the payment process.” checkboxes are ticked, while the input fields for the URLs are blank as the plugin already sets them from the background process automatically.

This way, all checkout process redirections should be error-free.

Step 4 – Test, Test & test.

Well done, you have now finished the setup of the plugin! Now the important thing to do is test the payment gateway a few times before going live. If you have any errors/issues, you first want to check the error log.

If you still face issues, then send a support ticket, and we will have a look for you.

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