Documentation

Why is the plugin asking me to renew the license even though I recently paid for it?

Our products work smoothly as long as your licenses are active. If a license has expired, the plugin may prompt you to renew it to get things running again. But what if you’ve just recently paid for the license renewal and the plugin still asks you to renew? No worries! We’ve got you covered.

How can you resolve it?

To resolve this, you’ll need to re-sync the license. Just follow these three simple steps:

  1. In your WordPress admin area, navigate to AG plugins in the sidebar.
  2. Click on Manage License & Billing.
  3. Look for the Sync option and give it a click, as shown below:

That’s it! Your license should now be synced, and your plugin will be up and running again. If you have any further questions or need help, feel free to reach out to our friendly support team. Happy syncing!

 

What if there is still an error?

If you encounter any errors or issues, don’t worry, our support team is here to help. You can reach out to our friendly support team members, who will be happy to assist you in resolving any issues you may be experiencing. We are committed to ensuring that your experience with our plugin is as smooth and hassle-free as possible, so don’t hesitate to contact us if you need any assistance.

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