The REST APIs are required by the AG plugins for certain features like the refund, and status check. Without the REST API details from the payment firm, the AG plugin will not be able to get requests to access and use data from them.
Here’s a template that you can use to request your account’s REST API details which you can send to the respective payment firm’s support team:
Hello, My store is using a plugin from We Are AG to process payments and I would like to request my account's REST API details(REST API Key and Secret). Here is my store's information: We are AG Plugin - *Insert the name of your We are AG Plugin* Store ID - *Insert your Store ID* REST API for - *Refund/Status Check/Both* Your help in this matter is greatly appreciated. Thank you in advance! Best regards, ...
Copy this template, complete it with the data, and your name/signature, and then, you can simply send your REST API Key and Secret request via e-mail to the First Data Connect team at firstname.lastname@example.org.
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