How can I change to the responsive payment page

If you have checked our demo and went through with the checkout process, you can see the payment page like so:

If you’d like to change the payment page to the Responsive Payment page of ePDQ, here’s how you can do it:

Step 1

Kindly login to your ePDQ BackOffice account and navigate from Configuration > Template

Image 2020-03-16 at 6.35.55 PM

Step 2

Within this section, there’s an option to ‘Activate’ a template, which essentially overlays the payment page.

Image 2020-03-16 at 6.37.55 PM

As it is not activated, the template in the dropdown uses the standard template and not the responsive payment page.

Step 3

Once you have clicked activate, it will display the success message as seen below:

Image 2020-03-16 at 6.39.56 PM

You can see that once activated. The default merchant template had been changed to use the responsive page template. It would take a few minutes before the changes take effect, so I would take the chance to brew and sip a warm cup of coffee while waiting.

Step 4

Try and purchase a product from your store, and the payment page should be like this:

Image 2020-03-16 at 6.56.11 PM

You’ll notice that the logo image on the upper left side of the page is broken. This responsive page template carries through a hard-coded value where the logo must be ‘logo.png’ and must be uploaded to the ePDQ back office. Any other format or naming convention being passed through would result in a broken image being displayed.
To learn more about this, you can check out ePDQ’s documentation here.

Step 5

To personalize the template by adding your logo, go to Configuration > Template > File Manager and upload your logo.

Image 2020-03-17 at 6.11.01 PM

Note: Again, the file image format must be PNG, and the file name should be “logo”.

Scroll down the page, and you will see the files uploaded to your ePDQ back office. It may take up to 30 minutes for the logo to be applied on your payment page as ePDQ’s security tool will be validating the file.

Image 2020-03-17 at 6.31.02 PM

Once the logo had been validated:

Image 2020-03-17 at 6.47.46 PM

Try and purchase a product from your store again, and the payment page should have a logo now.

Image 2020-03-17 at 6.51.38 PM

Was this helpful?