It's always a little nerve wracking purchasing a new plugin that you know will involve complex configuration When I reached out to AG, I received truly excellent support from Catrina who responded in real time, persevering with any and all issues until everything worked perfectly

I can't recommend these guys highly enough.

Quick and efficient help from the developers, any help or customisation we needed was handled perfectly.

Fast reply and great customer service to get the plugin working

A great response time and quick resolution.

We've used this plugin for a while and recently needed some extra help in a reconfiguration The support team responded within minutes and held out hand throughout the troubleshooting process

After a decade of using various premium plugins, nothing has come close to this level of support.

I don't often leave reviews, but this plugin deserved one Comprehensive instructions made it easy to set up

I needed a solution, that allowed us to invoice clients and let them make payments direct via our Barclays ePDQ system and this fit the bill perfectly, with no dev work involved Their support team helped me pick the right plugin before I purchased it, which was extremely helpful

5/5 - highly recommend.

We recently installed the epdq payment gateway for Barclaycard and the plugin works well, is easy to set up and well.. does everything you'd expecr it to

However, the customer service that AG provided was really helpful, not generic and understanding They were even happy to help with issues that, quite frankly, weren't even anything to do with their plugin

I'd like to say a big thank you specifically to Aaron who went above and beyond I highly recommend this plugin and the team behind it.

Recent update was causing some issues with the plugin Team was fast to reply and implement fix

Excellent integration with Barclays and worth every cent.

Aaron when above and beyond to solve an issue we have setting up the app properly I highly recommend this app and functionality but above all AG customer service is top notch.

We used the Barclay's We Are AG integration plugin as a client opted for Barclay's over Stripe or other payment gateways The plugin had excellent documentation but more importantly, when we contacted the support team for more information when moving from the staging to production, the help received was incredible

What I thought was going to be a right pain to implement, turned out to be such a great experience Future integrations with Barclay's mean we will immediately think of the AG plugin

As I said in the emails guys and gals, thank you for your support in getting things working for our client It is not often a plugin offers the level of support that you have provided and so it really does make all the difference.

Recently had a couple of issues with a new install of ePDQ gateway plugin Aaron and his team were fast and knowledgeable, a great example of first class tech support.

Maybe the notes for setting it up need to be updated as they did not, for me, present reality However, support 5 Star.

We had some issues integrating with Barclaycard but Aaron and the team were very helpful and sorted everything out with us quickly

The plugin is great, but the support that comes with it is fantastic Our support guy went an extra step to log into our ePDQ login and configure the setting until it worked

Theres a really good team behind the plugin I'm happy with it.

I bought this payment plugin to use on my caravan letting website it was easy to install with the built-in wizard The support I got was very quick, I am not an experienced Wordpress user, they explained in easy to understand terms and pictures where I was going wrong and corrected it for me

Excellent service and support.

As someone whom is quite tech naive and nervous, Aaron has really helped with my online payment plugin today Many thanks Pete

Great support, even on a Sunday evening Thanks team! All working perfectly with Barclays Bank

This is not the first time we are using the Barclaycard AG EPDQ plugin, and it really works 100% They provide top instructions for the set-up If any help is needed, their response is super fast, and support is absolutely excellent.

We contacted Aaron and his team for the first time today, with our issue, they responded promptly and once we had the usual chat you have with software guys, they kindly offered to resolve the issue for us, which was achieved within half an hour Really pleased with their response and helpfulness.

Best plugin and support, thanks

They were really helpful Resolve my problem and kept tracking my progress the whole time

Thank you!

I can't thank AG enough they sorted everything out with getting the Barclays EDPQ plugin set up and working within a very short amount of time and were very communicative all the way through Thank you so much!

We were building a multicurrency multilanguage WordPress site, and this plug-in was recommended to us by an industry contact From beginning to end they were knowledgeable helpful and helped us select the best plug-in for the job

And it's an excellent price too When we had a couple of hiccups they really sorted us out I cannot recommend them enough

I had an issue setting up the ePDQ plugin on my website and contacted AG Aaron couldn't have been more helpful and sorted the issue within 30 mins! Would highly recommend!

Really good customer service! Really great support Thank you

Had an issue late at night and it was solved immediately! Aaron was unbelievably friendly and helpful Couldn't recommend this company more!

The Plugin is essential and helped our website up and running in no time Thank you very much!!

Linking WooCommerce with ePDQ payment gateway is not intuitive, and it's not something you do every day The last time I had to do this, I outsourced it

But this time, with this plugin, I found it relatively easy to follow and got it working first time And at a much lower cost than the outsourcing route

Very happy

I'm so impressed with the outcome of their service I bought a plugin today and installed it, an error message came up, chat with them and they sort it out the same day

and they keep to their promise our ePDQ plugin is working perfectly, Excellent job done

Thumb up

Absolutely flawless and quick response times Really positive support replies too, unlike a lot of dev houses where developers and support, in general, can be quite timely in response and also a little up themselves, this is not the case here

Really super friendly to deal with! Highly rated!

My client contacted me to say that payments on her website had stopped going through - I tried to sort it out myself but didn't get very far I sent a support ticket at nearly 6pm on a Friday, with the view that I would get a response the next week

However, Customer Support Ninja Aaron contacted me almost immediately! He was extremely helpful and managed to solve my issue within an hour It really does give you peace of mind when the support team are so amazing - they certainly know their stuff and are there for you when you need them

I wouldn't hesitate to recommend the AG WooCommerce Barclays ePDQ Payment Gateway plugin with support that is second to none Thank you so much guys!

really helped me out quickly

I couldn't recommend Aaron, Jodan and the rest of the Support Team at AG any more highly They went out of their way to sort out a problem with our Barclays ePDQ Payment Gateway - a problem created by our own web developers, who also wanted to rip us off for extra time and work to fix the problem they had made, Aaron and Jodan at AG stepped in and fixed it which went above and beyond their remit and couldn't have worked in a more timely or professional manner

Lots of companies claim that they do a great job but AG prove it! AG Support are great guys, easy to work with and most highly recommended!

Makes adding Barclays ePDQ payment Gateway to woocommerce store effortless!

AG was able to help us debug our issue that we were unable to identify ourselves Following their advice and steps, we were able to resolve our problem in a short space of time!

Had an issue and it was so confusing but the support team handled it with patience and in a friendly way! The team was unbelievably helpful Couldn't recommend this company more!

Had an issue late at night and it was solved immediately! Aaron was unbelievably friendly and helpful Couldn't recommend this company more!

Every time I am in need of support, Aaron and team respond in such a polite, prompt manner Can't speak highly enough of them

Highly recommend!

What a breath of fresh air you guys are, top support and done so quickly, and far better support than the stock answers from the actual bank team Aaron you're a star.

We installed the payment gateway plugin onto a test site for a client and went through the set up process with no problem, The instructions are clear an easy to follow Test payments were created with ease

The site was migrated to a new server and went live, that's where we hit an issue, no payments were being recognised We emailed support and they where on it instantly, and after some initial investigation they logged in and sorted the issue

Great support and great plugin keep up the good work Thank you

Wow, what a plugin My client was having issues with another payment processor and we wanted a way to link Woocommerce with Barclaycard

This plugin came to the rescue It's really easy to set up, does exactly what it says on the tin and the customer support is excellent! I'd recommend this plugin to anybody who needs to integrate Woocommerce with Barclaycard.

Plugin in good, and guides you through the process Really good customer service

Assisted within minutes of any question Was a pleasure interacting with them

Much better than most plugin support.

We used this plugin to not only allow normal payments to Barclays, but to also enable subscription payments The plugin has a well written step-by-step guide which made installing and configuring effortless

We had a few questions with regards to how best to implement aspects of plugin correctly and the customer support we received was brilliant They went over and above to help ensure the site would work correctly and provided reassurance at every step

If only all Woocommerce plugins had this level of customer support - I highly recommend using this gateway!

2nd time we've used them and probably the best support ever received for any plugin 3rd time coming up very shortly!

Aaron, you are the man, I purchased this product as I read about the support the plugin provides, which swayed me to this particular plugin, the support ninjas are just that, ninjas, I used other edpq gateway plugins and they have nothing on these guys, the documentation is excellent, the support is better that anywhere I've used before and a particularly big hand for Aaron who sorted my issue out in record time, weareag at top of there game with gateway development.100% recommend

Does everything we need on both of our websites, and the customer support team is quick to respond and has always gone the extra mile to make sure than any issue we have had is resolved Highly recommended!

One of the best plugins I've bought, Nice functionality and very good documentation - and support Barclays isn't the easiest of back ends but the documentation and support provided here makes it straightforward

On top of the initial support getting it working in a development environment, there is then help on going live and taking actual payments Once live we found we were having to match up Woo-commerce orders to another internal system being used; the dev team came up with a new filter/override that allowed us to pass custom data back to the Barclays back end which lets the finance department reconcile easily

The best support I've had on a paid plugin.

I just wanted to say thank you for an excellent product and great support as always!

We opted to use the AG ePDQ Gateway in our Direct-2-Consumer website for its ease of use and robustness Unfortunately, during testing we experienced an issue with the 3DS verification, which we raised to AG, AG acknowledged the issue within a few minutes, and had pushed out a fix within a coupe of hours

Superb support! I highly recommend the product and, perhaps more importantly, the company!

Thank you to Aaron and the team for working quickly to resolve the issues I experienced when my independent web developers incorrectly installed my plugin The support provided was great and they went above and beyond what was expected by actually going into the back end of my website to fix the issue.

There are a few EPDQ plugins but thus is the best, easiest to set up and use You actually feel like someone is holding your hand and doing it with you step by step

The Barclays documentation is unfathomable for a non-tech person and would be impossible to set up With this plugin the documentation and set up wizard is so good it literally takes you page by page through the set up telling you what is needed in each field, which fields can be left blank, check boxes for completion of vital steps

If you get stuck the support is quick and straightforward The plugin allows for the test environment too so you can test to your heart's content before you go live (even providing test products) There is even a 'Go Live' strategy to help ensure your live site is active immediately

And it's at one of the best prices!

We needed urgent help and direction to set up our site and AG were great They know the Barclays set up well and the step by step instructions made it simple to get through

Patiently took us through the Plugin set up when we had entered a code wrong and even logged in to check the settings.

The plugin was great to work with and instruction easy to follow I was processing live transactions within the day

I did have an error with issuing refunds, it wasn't the plugin's fault but the support I received from AG was excellent, with their speedy help (within 24 hours over a weekend) I was able to rectify it.

At Visible Thoughts we provide websites that actively help businesses grow and we pride ourselves on the highest level of customer service This is just what I received when working with Aaron & June to resolve an issue on one of our clients sites

Although the initial problem seemed the to stem from the ePDQ Gateway they worked patiently to find a proper solution that turned out to be an issue with a totally unrelated plugin Rather than taking the attitude that it was not their problem they pointed me in the right direction to get the issue fixed

This is just the attitude and approach that I look for in a partner and as a result I could not recommend the team at AG highly enough.

Not only does this ePDQ Woocommerce gateway work perfectly, it makes the steep ePDQ learning curve disappear When we had problems with our 'outside the box' solution we were implementing Aaron @ AG went the extra mile and didn't stop helping until we were completely happy

A+++++

If you ever used a payment processor plugin you know how frustratingly complicated they are My case was not different, What was different is the help I get from Aaron at AG

He had not only told me what to do but when the bank's UI failed me, he even logged-in as me and corrected my mistake That was enough of a 5 star review

A day later when I realised that another plugin was stopping this plugin to work, Aaron diagnosed the issue and advised me what to ask the other plugin author to eliminate the conflict When they failed to answer in time he went above remit and told me what to change in the guilty plugin to avoid the conflict

A simply fabulous support: It's a TEN from me!

I have reviewed Aarons plug in previously, scroll down to the bottom and I was one of the first users of his plugin a few years ago after the official Barclaycard Plug in stopped working A couple of times I have had issues Aaron has resolved them for me very quickly and showed me how to do it myself if they were to occur again

I had an unusual one this week and despite going through the help files I couldn't see the fault Aaron very quickly and patiently went through it and corrected it, it was a setting at the Barclaycard end, not the plugin

I cannot speak highly enough of his technical support, it is the best I have encountered with any product I have rarely needed it, but when I do he is right there, and fully explaining the problem in a clear and helpful way

The plugin and the support is an absolute bargain in my opinion and have recommended it to several friends who are now using it.

I struggled with using the setup guide as I don't know what I am doing! Luckily the support team are fantastic and helped me through The gateway itself does what I need it to do :)

We installed the plugin very easliy and the support guide provided the answers to other technical set-up questions In testing, all worked well, but in the Live mode an error occured in the final order received page Aaron & June provided excellent support, promptly and with thorough investigation of the settings and configuration

The error was found to be caused by a setting in another plugin, Aaron adjusted that plugin and the epdq Gateway plugin is now working securely and smoothly processing orders.

Does exactly as it should and the setup documentation is a simple step by step process It was up and running within 30 mins!

After following the detailed set up instructions as there is a lot do to the plugin works very well When any minor issues arise our support requests are answered incredibly quickly withing 10 minutes sometimes and a resolution is always found quickly

This plugin and the support is highly recommended.

First started using this plugin about 4 years ago and although we have had one or two hiccups (of our doing) along the way, Aaron has always been there to sort them out It works so well I have upgrade to a 5 site licence to service our other ecommerce offshoots which feed into a single Barclays ePDQ account

Thoroughly recommended, great product - works out of the box, and great support if / when you need it.

We had AG install and update of our existing ePDQ, and they did so very efficiently and promptly.

The support for this plugin is phenomenal and the plugin works perfectly If you are in any doubt don't be it works and its supported brilliantly

Aaron was patient and helpful throughout our time emailing him and he was thoroughly detailed in helping solve our issue Thank you.

Easy to set up and use and great support

best plugin simple and easy to use

If only all plug-in providers worked this hard I'm writing this at 8pm having just finished a support experience with AG where they went over and above what I had expected from them Problem was sorted, explanation given and site is back too perfect

Thanks a million!

Never had any problems with this plugin, it was easy to setup and has worked without errors for the past 2 years Aaron was very helpful and ran a test purchase for me when I recently upgraded it.

I've been using this plugin on a client site for a couple of years and it was tremendously easy to install and has always worked very well I had a few problems with a recent upgrade, and Aaron responded very quickly and helped me troubleshoot these - the issues were entirely on my side by the way

This level of support is invaluable, and the latest version provides a smooth integration with the Barclays gateway.

Absolutely brilliant service, Couldnt fault them at all Thank you to Aaron for all your help

Plugin works perfectly Great team

Look forward to working with you more.

Aaron was quick to reply to my issues and sorted them out promptly Couldn't ask for a better service

Thanks Aaron :)

My test site was set up a little different to the norm so I needed a bit of guidance Aaron responded really quickly and helped me through every step

Really great & would recommend Many thanks.

Although I needed help Aaron assisted every step of the way going above and beyond in help and speed of response EDPQ is an arcane product and knowing there was someone there to help made the difference.

Adding a payment gateway can be a tricky process.Unfamiliar terms and working across 2 platforms, your own website and your Barclays ePDQ account can seem a little daunting Aaron was quick to reply to my questions and clearly explained everything I was uncertain about

I'm very pleased with my purchase and confident Aaron is available should I need further assistance.

Very simple to install and configure Had a few issues on the Barclays side, not the plugin, and support was very quick and helpful.

This was handled very nicely by Aaron So much support along the way. Thank you Aaron!

Used this plugin for a recent site after the previous plugin was discontinuing Aaron has been quick, efficient and more than helpful in a recent conflict that had stopped the plugin working

The plugin itself is well documented and easy to set up for anyone with a bit of technical knowledge I would highly recommend it.

The plugin was as simple as it could be to install and set up I had tried other plugins and had problems with all of them

As it was my first time connecting the ePDQ system to one of my sites and must say I found their system quite daunting but Aaron sorted out my settings within the ePDQ system and made it work in no time I would recommend this plugin to anyone who just wants something that will work with no hassle.

Really easy to setup Needed couple of bits of technical help at 7pm nothing to do with the plugin just wordpress being out of date and responded within 15 minutes

Would definitely recommend due to the support well worth the money and much better than any other plugins out there.

We had many problems with EPDQ with a previous plugin, even though it was the latest We found this one, had a chat with the Livechat attendant, and after a few CSS niggles (they helped), it works perfectly. We can trash the one that failed, and hope our customers enjoy the new experience

Thanks for the help Would recommend.

I had a few compatibility issues with the plugin and my website but Aaron went above and beyond to help me out Issues were resolved and I was sent over a patch for the plugin the same day.

Ordered and setup within a matter of minutes So easy compared to other gateway plugins we've used in the past

Needed a little support towards the end where Aaron pointed us in the right direction, Thank you Wish i'd found this plugin 12 months earlier!

I emailed support and Aaron was amazingly helpful and could not have done more to provide support The service level is perfect and you are a credit to your company my plugin issue (which wasnt a plugin issue but a developer issue) is now sorted Thank you Aaron

Just wanted to say thank you for your absolutely amazing support Aaron went above and beyond to help with our problem (not to do with the plugin) and got us back up and running

Excellent service, would recommend WeAreAG 100% Thanks again!

We had a little bit of an issue when transferring the site from dev to live But Aaron was SUPER FAST in responding and helping us fix the issue

Fantastic!!!

Exceptional support and a great plugin - ticks all the boxes! Could not recommend more highly..

I was concerned about hours of work needed to connect my client's Woocommerce site to epdq, thank goodness for this plugin! It's really straightforward, quick to set up and support has been excellent, on the two occasions I had a question I received a helpful answer promptly.

Great plugin - nightmare to find a Barclays EPDQ plugin for most sites so it was great to find one so easy to use Installed, added relevant data and worked first time

I actually bought the wrong version first of all and ‘weareag’ refunded without a problem and kept me informed regarding refund every step of the way! This company and plugin is highly recommended! 10/10

Plugin works perfectly, easy to set up and support is quicker than Louis Hamilton on Speed!

Had an issue with the configuration, which was down to me, and the support was lightning fast , accurate and worked first time

We have been using this plugin with WordPress and WooCommerce for several years now and when an update on our server caused a glitch the service we got from Aaron was fantastic He not only sorted everything out within a few hours (and it wasn’t anything to do with the plugin – it was a setting in Barclays back office), he even made a couple of payments to us to try it out to make sure it was all working

Aaron, I owe you 2p Thanks for all

You have a customer for life.

I got in contact with the team to double check something prior to purchasing - I received a response within minutes! I used the screenshots on this product page to help me set the plugin up and it works a charm!

Couldn't ask for more, simple to set up to work with the Barclaycard setup, had it up and working in under 15 minutes, most of that time being the barclaycard setup.

Just wanted to leave a note to say thank you for the amazing support! We use a lot of plugins and this had been the best service by far Thank you again.

Works perfectly, quick and easy to setup, and start taking payments Have had a few technical queries and Aaron has got straight back to me, fixed them and offered excellent support

Will use again for our next website and you should too.

Worked as expected, Easy to set up and Fast support replies.... Highly Recommended.

This worked perfectly for us and the support was brilliant - highly recommended.

The plugin fitted perfectly with what I required to use Barclays EPDQ on site site Hands down the easiest part of the whole EPDQ set up, don't know what kind of show those guys are running but setting this up was very very easy

As I needed to use multi currency on my site, Barclays provided me with two separate PSPID's which is not what they said they would originally do Aaron was there to help out and customised my plugin and site for a small fee

It worked perfectly first time!! That never happens! Very fast support and extremely helpful Hats off to Aaron, my new favourite developer! Created a killer plugin here and it is the only solution I will use for Woo and Barclays integration.

I replaced a plugin from a different vendor and their price seemed to be marked at what they could get you to pay so when I saw the price of this plugin I was a bit sceptical I needn't have worried the plugin works a treat and is what you would expect to pay for this functionality

A fair price for what I think is actually a better product nice work One slight critisism is the images on the product page are not just there for display they show you how to set up the plugin, it may have been an idea to add a note to that effect or mark them a bit more than the yellow highlight currently used.

So simple even I can install it and use it We looked at the Barclays recommended plugin and this one, and given that there's a serious price difference between the two can't imagine why anyone but the biggest players would not buy this

It works perfectly straight out of the box No hassles

Well recommended.

Signed up with barclays for ePDQ then discovered their 'approved' plugin is £150!! Glad I came across this - simple to install and looks great

A great plugin, easy to easy to use with great support.

Works perfectly and is much more cost effective than other Barclays ePDQ plugins on the market.

Spoke to Aaron befor ebuying and he was very helpful He told me it was easy to set up and it wasn't sales waffle, it genuinely is

Was previously using a system recommended by Barclaycard, we paid for complicated installation service and after three months and £200 it has stopped working properly and no payment facility for two weeks, and the devs were unable to work out why I literally set this up in 15 minutes and within 20 minutes of going live it paid for itself with orders

Highly recommended.

We were looking for a cost effective plugin for one of customers and the AG team came up trumps After a slight glitch from our end configuring the plugin and after first choice support from Aaron at AG we have a very happy customer

I was looking for a way to implement a Barclays payment gateway on my Woo Commerce store to join it up with an existing account This allowed me to do so simply and easily, I was impressed with just how easy it was to set up and it has worked perfectly ever since.

I used this payment gateway plugin on a client site and found it easy to set up in WooCommerce The Barclays side of things was trickier, but Aaron soon got us up and running via email support

The only area for improvement could be more detailed documentation for people who are not familiar with the Barclays settings and terminology.