How to test payments in test mode?

As you have followed the steps in our setup guide to configure your Adyen HPP plugin, the next step is making sure that test transactions work. Please do keep in mind that you are required to process a few test transactions first so that Adyen HPP can see that you can process transactions so that they can allow you to process live ones.

Here’s how you can do it:

Step 1 – Make sure that you are in test mode.

From your WooCommerce > Settings > Payments > AG Adyen HPP > Manage > set the Adyen Mode to ‘Test environment’

Step 2 – Create a WooCommerce product.

If you are new to WooCommerce, I would suggest that you take a look at this guide first as this product would be the one that we will be trying to purchase in our test.

Step 3 – Setting up the product.

Edit your product page and scroll down until you see the Product data section. This section would contain the details of the product from its price to its inventory count etc. As we will be processing a test transaction, we can set a regular price for the product.

You can access this section from the:

Product data section > General tab.

Next is to make sure that the Inventory tab > Stock Status is set to In stock.

We don’t want to have taxes/shipping be applied once we checkout, so we need to tick the Virtual checkbox.

If you currently have a live WooCommerce store and don’t want your other customers to see this test product, you can set the product to be hidden. Go to the righthand side of your product page under the Publish section > look for the Category visibility option and click edit.

This would expand, and additional options would appear. Select the hidden radio button and click OK.

Update or publish your changes on your WooCommerce product for the changes to be applied.

Step 4 – Adding the item to the cart.

Open an incognito / private window to be accessing your site as a non-logged in user (as a buyer).
Visit the product page that you have created on the step above and click the button ‘add to cart.’

Step 5 –  Checkout Process

View your cart by clicking the cart icon on your header and click Proceed to checkout. Once you are on the checkout page,  you then select the option to pay via Adyen HPP and click the ‘Place Order’ button.

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Clicking Place order will redirect your customer to Adyen’s Servers. Adyen HPP will then put the transaction through the card check schemes and sends it to the card issuer for fraud checks (i.e., 3D Secure).  Provide the required information for each step, and the transaction should be processed without any issues.

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Fill in the card details with your chosen payment method.

Card number 4444 3333 2222 1111
Expiry Date 08/2018
CVC 737

Card number 5555 4444 3333 1111
Expiry Date 08//2018
CVC 737

More cards can be found here.

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Click “Pay,” and then you’ll be asked to fill up for a “3d secure” password.
Use “password” if you are on desktop/Mac and “1234” for mobile devices.

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The transaction is complete in a matter of seconds.

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What if there is an error?

That’s a bit unfortunate, but all problems in this world can eventually be fixed. Please do take a look at our Troubleshooting Guide, and hopefully, this would resolve the issue for you, or better yet, you could also contact our support, and one of our friendly support team members will sort out these issues for you.

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