Usually, you would refund orders by logging in to your Opayo account, but with our AG SagePay Opayo (Formerly SagePay) – WooCommerce Gateway plugin, you can process the refunds inside your WooCommerce dashboard.
Here are the steps to do it:
Step 1- Place your Opayo password and Opayo user in our plugin settings.
Navigate from your WordPress dashboard > WooCommerce > Settings > Payments > AG Opayo (Formerly SagePay) Server and Click Manage.
Enter your Opayo password and the Opayo user that you have received from Opayo into the fields below:
Step 2 – Process the refund from your WooCommerce Order dashboard.
Navigate from your WordPress dashboard > WooCommerce > Orders and select the order that you wish to refund.
After selecting the order, you should see the refund button labeled “Refund via AG SagePay.”
Click the said refund button, and it should process the refund without any issues.