How do I refund orders in Opayo (formerly SagePay)?

Usually, you would refund orders by logging in to your Opayo account, but with our AG SagePay Opayo (Formerly SagePay) – WooCommerce Gateway plugin, you can process the refunds inside your WooCommerce dashboard.

Here are the steps to do it:

Step 1- Place your Opayo password and Opayo user in our plugin settings.

Navigate from your WordPress dashboard > WooCommerce > Settings > Payments > AG Opayo (Formerly SagePay) Server and Click Manage.

Enter your Opayo password and the Opayo user that you have received from Opayo into the fields below:

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Step 2 – Process the refund from your WooCommerce Order dashboard.

Navigate from your WordPress dashboard > WooCommerce > Orders and select the order that you wish to refund.
After selecting the order, you should see the refund button labeled “Refund via AG SagePay.”

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Click the said refund button, and it should process the refund without any issues.

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