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Sorry, you are not allowed to access this page

Oops! If you’ve come across the error “Sorry, you are not allowed to access this page” after entering your license key, don’t worry! We’ve got you covered. Just follow these simple steps to get things back on track:

  1. Head over to the Plugins section in your WordPress admin area.
  2. Deactivate the AG plugin for a moment.
  3. Now, go ahead and reactivate the plugin.

And there you go! The issue should be resolved, and you won’t need to enter your license key again. If you still run into any problems, don’t hesitate to reach out to our friendly support team. They’ll be more than happy to help you out!

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Important Notice: Barclaycard ePDQ will be discontinued in March 2026. Our ePDQ plugins will remain functional until then, but we recommend switching to an alternative payment gateway before that date.   Read more