Documentation

What operation mode?

To ensure the payment gateway is configured correctly for your business, you need to decide which operation mode suits your needs. Based on these options, you can select from the following transaction types:

1. Authenticate (Pre-Authorization)

A Pre-Authorization transaction temporarily reserves funds on the customer’s credit card, but does not immediately charge it. The funds are only held for a limited time, depending on the issuing card company’s policy. This mode is useful if you want to ensure that the customer has sufficient funds before performing a final charge.

• Important: An authorization does not charge the card until you complete the transaction (Ticket Only), which can be done when the order is shipped or confirmed. It’s strongly recommended to confirm shipment as soon as possible after authorization.

2. Payment (Immediate Charge)

This is the most common transaction type, where the customer’s card or bank account is charged immediately. The funds are transferred upon successful authorization and payment processing.

• Use this mode when you want the payment to be completed right away, without the need for any follow-up actions.

3. Deferred (Delayed Charge)

A Deferred transaction allows you to authorize a payment initially, but the actual charge is delayed. This mode is useful for businesses that want to confirm stock availability or handle additional order processing before charging the customer’s card.

• Key Difference from Pre-Authorization: The funds are only charged once the transaction is completed, but unlike standard authorization, this can happen at a later time. The payment gateway will not immediately charge the customer’s card; rather, it waits until you manually confirm the transaction to finalise the payment.