Debunking the Myth: Do Payment Gateway Developers Get Kickbacks from Payment Providers?

Posted in News

We do not, and will never, earn any form of commission, kickback, or referral fee from payment providers. For us, that practice simply doesn’t sit right. Instead, we focus on what we do best, creating reliable, high-quality plugins that enable businesses to process payments seamlessly at a fair price.

ReferrerID Tracking and Our Ethics

Some payment providers use a ReferrerID to track which plugin providers their merchants are using. In cases like this, while these providers may offer compensation based on this tracking, we have never collected any funds from it. To us, taking money through a ReferrerID arrangement is unethical and compromises the trust we build with our users.

Instead of accepting this money, we’ve engaged in conversations with these payment providers to encourage them to donate any associated funds toward initiatives that benefit the wider WordPress community. Rather than letting this become “dead money,” we want it to be put to good use in supporting the growth and sustainability of the ecosystem we all depend on.

Why We Don’t and Won’t Take a Cut

When you purchase a plugin from us, the price you pay supports our business directly. It funds the work we do to support merchants, whether it’s troubleshooting issues, keeping plugins updated with the latest payment gateway technology, or adding new features to ensure you’re getting the best possible experience.

This approach ensures our integrity remains intact. We’re not incentivised to push any one payment provider over another for personal gain. In fact, we work with over 14 different payment gateway plugins, each designed to give you the freedom to choose the one that best suits your business needs. Our focus is on providing you with the tools you need, with no strings attached, and that will always be our commitment.

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We Believe in Fair Pricing and Real Value

It’s important to us that our pricing reflects the true value of our work. When you invest in one of our plugins, you’re investing in long-term support and future development. We’re committed to keeping our plugins up-to-date with the latest security and feature improvements to ensure your business remains competitive and secure.

In some cases, we’ve partnered with payment providers to offer our plugins at a lower price, but these arrangements are designed to benefit you, the merchant. They aren’t driven by hidden commissions or incentives for us to promote one provider over another. We believe that the payment gateway you choose should be the one that best suits your business, not the one that benefits us financially.

Our Focus: Helping You Succeed

At the end of the day, our goal is simple: to help merchants succeed. We want to provide solutions that work and deliver real value, without muddying the waters with confusing incentives, referral deals, or behind-the-scenes commissions.

So, the next time you hear that a payment plugin developer is earning money off your transaction fees, know this: We do not, and we will never.

Aaron.

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