How to Setup the Viveum Multipay Payment Method for WooCommerce

September 14, 2020 . by June Nacpil

Looking for a WooCommerce payment gateway plugin that integrates with Viveum? Don’t worry, we’ve got you!

In this guide, we’ll be discussing the step-by-step instructions for you to set this up as easy as possible. Additionally, we’ll talk about what Viveum is and why you might want to use it in WooCommerce as your payment method of choice

AG WooCommerce Viveum Multipay Payment Gateway is a plugin that allows you to accept many international and local payment methods so that your customers can choose their preferred payment method, helping you to improve conversions and customer satisfaction. This is especially useful for international sellers who’d like to offer customers’ preferred payment method.

The plugin mentioned in this guide:

AG WooCommerce Viveum Multipay Payment Gateway – Adds a Viveum payment gateway to your WooCommerce website with ease.

Want to head straight to the tutorial? Click here.

What is Viveum?

Viveum is an independent Austrian payment service provider offering state-of-the-art online payment technologies.

Viveum requires an account to be created so that you can use its features. You can request them for a test account here.

Viveum charges you (as the account owner) per month for the service charge and for which plan you chose. It is also possible that you might be charged per transaction as well.

Viveum  supports common global and local payment methods and with more than 300 different payment methods, more than 1000 acquirers and financial institutions that is a big plus on anyone who is setting up their e-commerce site. You can learn more about their integrated payment methods here.

If you’d like to reach out to Viveum, you can fill in their form that will send your inquiry to their sales department here.

The next question that you might have is, “Why would you prefer Viveum over other payment processors anyway?” 

Why you might want to use Viveum with WooCommerce instead of PayPal

Using PayPal might be a tempting prospect, but if you’re thinking about adding Viveum, here are a few things to consider:

Viveum rates are better

Paypal charges over 3% per transaction plus a fixed fee based on currency received as seen here – https://www.paypal.com/at/webapps/mpp/paypal-fees while Viveum has better and cheaper rates. 

Viveum ensures the best security

The number one thing that you would need to know when dealing with payment solutions is security. As a website owner, it is your responsibility to ensure that customers can safely purchase your product and our plugin and Viveum handles this for you.

With Viveum and the AG WooCommerce Viveum Multipay Payment Gateway plugin ensures no card data is stored locally on your server. 

All sensitive card data is sent directly to Viveum and 3D secure authentication adds an additional layer of security, guaranteeing fewer chargebacks or fraudulent transactions.

Viveum’s network

With more than 300 different payment methods, more than 1000 acquirers and financial institutions, Viveum offers one of the largest portfolio of opportunities on the market.

You can check out the other advantages that Viveum has to offer for you here.

These are the benefits of using Viveum, now let’s get to the good part of setting our plugin to work with your site:

How to set up Viveum as a payment gateway in WooCommerce

AG WooCommerce Viveum Multipay Payment Gateway allows you to take secure and fast payments on your WooCommerce store using the Viveum payment gateway.

This plugin also:

  • Allows you to process refunds directly in your WooCommerce admin panel.
  • Has 3D Secure authentication.
  • PSD2 (Payment Services Directive) ready.
  • Allows you to use Dynamic templates.
  • Has its own easy to use Setup Wizard.
  • Store sensitive API details outside of the database.
  • Supports Direct HTTP server-to-server request.

To get started, download AG WooCommerce Viveum Multipay Payment Gateway  from the We Are AG store: https://weareag.co.uk/product/ag-woocommerce-viveum-payment-gateway/

Note: Before following the steps below, you must have your Viveum account setup and ready to go.  You can request them for a test account here.

As well as this, you’ll need a test Viveum account ready for the following steps. For help setting up your test account, follow this guide.

Then follow these steps:

  1. Go to Plugins > Add New > Upload Plugin
  2. Choose the zip file you downloaded, upload, and then click Activate Plugin
  3. Once activated, you’ll need to enter your licence key

Once the plugin is activated, next you’ll be presented with a plugin wizard. This will take you through the steps you need to set up your Viveum payment method. 

Set up your Viveum payment method

There are six steps to this wizard, they include the following:

  1. Step one asks you to input your Viveum login ID, also known as PSPID.
  2. Step two tells you what operation mode (Sale or Authorization) that you can use.
  3. Step three allows you to pick your SHA encryption method. This resource will help you if you need more information on SHA.
  4. Step four will ask you to set the SHA-IN pass phrase. SHA-IN is a complicated password you set yourself.
  1. Step five will ask you to check over a few settings in your Viveum account and set up your SHA-OUT passphrase.
  2. Step six asks you to check a few more settings and gives you the option to see the plugin’s error log and add a test product. We recommend you tick both of these to help you while you set up your store.

That’s it! Your store is now set up and ready to start testing, debugging and above all, selling products.

For full information in what these sections mean, how to fill them in and test transactions, see our detailed documentation here: we-are-ag.helpscoutdocs.com/setup

In general, this process should take around 30 minutes to set up but we’re always on hand if you need a little extra support.

How to take invoice payments using Viveum in WooCommerce

Viveum and our AG WooCommerce Viveum Multipay Payment Gateway plugin can also be used to take invoice payments through your online store. To set this up, do the following:

  1. Go to WooCommerce > Orders > Add Order.
  1. Next, you’ll need to enter the customer and item information that will be used to generate your invoice in the Billing section.
  1. The email address you enter here will be used to send your customer/client their invoice. So make sure you double-check this.
  2. In the Payment Method drop-down, select AG Viveum Multipay Checkout.
  1. Next, add the products/services you’re selling by clicking the Add Line Item(s) button in the next section below Order Details.

Now that you have all your items in your invoice, next we’ll generate the invoice to send to your customer/client.

  1. In the top right-hand corner, click the Order Actions dropdown and select Email Invoice / order details to the customer.
  1. Check over your invoice to make sure everything is correct and once happy, click Create.
  2. That’s it! your invoice will now be sent to your customer/client.

Your customer will then receive an invoice that looks a little something like this:

The ‘Pay for this order’ link in the email will redirect them back to your website where they’ll be able to make a payment using the payment method you selected.

Roundup: add Viveum payment to your WooCommerce store 

In this guide, you’ve learned why you might use Viveum as your payment method of choice for your WooCommerce store and how to set it up in 30 minutes withAG WooCommerce Viveum Multipay Payment Gateway  plugin.

The investment you make in setting up a faster and more secure payment method such as Viveum for your online store could work to increase customer trust, experience and as a result, reduce cart abandonment

The plugin mentioned in this guide:

AG WooCommerce Viveum Multipay Payment Gateway – Adds a Viveum payment gateway to your WooCommerce website with ease.

Want to head straight to the tutorial? Click here.