If you have noticed a higher number of pending or failed transactions within WooCommerce, this is most likely caused by the customer closing the browser or moving to another website before the Ingenico system has had a chance to redirect them back to the website.
Luckily this can be fixed by enabling the Direct HTTP server-to-server request in the Transaction feedback section.
Both input fields below that must be set like the following:
Finally, make sure to set the request method to POST.
If the customer clicks away, the Ingenico system will send the order data back to the website to log the correct order data.
Was this helpful?
Our team are on hand to provide fast, helpful and professional support.
Welcome to our AG Bot, powered by OpenAI and trained on our documents and product pages. By continuing to use this service, please keep in mind: